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This Privacy Policy explains exactly what data we collect when you access sobobet, how we store it, and the choices you hold over it. Our account systems, wallet transactions through OVO and DANA, and browsing activity on this site are all covered here — nothing is left outside the scope of this document.
When you open an account on sobobet, we collect the information needed to run your account — your registered name, contact details, and the payment method details tied to your wallet, such as your OVO number or DANA account reference. We do not store your full e-wallet PIN or any credential that sits outside our platform. Transaction records — including Bank Transfer confirmations and GoPay deposit references — are kept in your account history and accessible from your account dashboard after login. We also collect device and session data automatically: the type of device you use, the browser session, IP address, and pages visited within sobobet. This technical data helps us keep the platform stable and detect unusual access patterns. Data is retained for as long as your account remains active and for a period thereafter as required by applicable regulations in the regions where this service is available. Availability depends on local law and eligible regions. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling your OVO or Bank Transfer — those partners are bound by their own data-handling obligations. Any queries about how your data is used can be sent to our support contact path listed in the Support section below.
OVO account references linked at deposit are stored securely in your wallet record and visible from your account dashboard.
DANA deposit references are logged per transaction. You can review each entry in your account transaction history.
Bank Transfer confirmation data, including reference codes, is retained in your account record for the duration required by applicable rules.
GoPay payment references are handled by the payment processor; sobobet stores only the transaction outcome in your account history.
Not every service you reach from sobobet falls under the same policy boundary. We want you to know which areas this document covers directly and which are governed by a third party's own terms.
Login activity, session tokens and any identity verification steps taken inside sobobet fall fully within this policy. We control these records and you can request access to them.
Wallet activity processed through OVO, DANA, GoPay or Bank Transfer is logged by sobobet and also by the payment processor. Each processor maintains its own data policy for the steps it handles.
Your browsing behaviour within sobobet — which game categories you open, how long a session runs, which pages you visit — is collected by us under this policy and used only for platform stability and account-level analytics.
Links or services that take you outside sobobet are not covered by this policy. Once you leave our domain, the third-party site's privacy terms apply exclusively.
You hold several concrete rights over the data we hold. Reviewing your own records is the most immediate: your account dashboard shows the transaction history tied to your OVO, DANA and Bank Transfer activity, along with the contact details and device sessions we have on file. If any record is incorrect — a wrong phone number, an outdated payment reference, or a name mismatch — you can submit a correction request through our support channel and we will act on it. If you want to understand what categories of data we hold, or if you need to raise a concern about how a specific piece of data was used, our support team handles those questions as a formal data inquiry. We will respond within the timeframe required by applicable rules. Where local law grants additional rights — such as data portability or deletion requests — those are also handled through the same support path. Availability of specific rights depends on local law and the eligible region where your account was opened.
Open your account dashboard after login to see the transaction history, contact details and active session data we hold against your account.
If your registered contact details or payment references are out of date, send a correction request to our support team with the accurate information.
Any question about how a specific record was collected or used can be submitted as a formal inquiry through our support contact path below.
For deletion or portability requests where permitted by local law, contact support directly. We will confirm the applicable steps based on your account region.
Privacy questions and data requests are handled through our dedicated support paths. When you get in touch, include your registered account email and a clear description of the record or data point your question relates to — this helps us locate your information and respond accurately.
Send your data inquiry or correction request to our support email address listed on the Contact page. Include your account reference for faster routing.
Our chat channel is available on the sobobet site. Use it to ask initial questions about this policy or to start a formal data request that our team will follow up in writing.
Many record details are visible directly in your account dashboard after login — check there first for transaction history, active sessions and registered payment details before submitting a request.
Security is built into the account layer, not added on top. Sessions are protected using standard encryption in transit so that data moving between your device and our servers — including OVO deposit references and account login tokens — is not readable in plain form. We do not log your full e-wallet credentials; only the transaction outcome and reference code reach our records. Cookie data collected during your session is used for session continuity and to understand which areas of the site are accessed most — not for profiling or third-party advertising. Retention periods are set to match what applicable regulations require for the regions where access is available, and records are not kept beyond that window without a valid operational reason.
Data exchanged between your device and sobobet is encrypted in transit. This applies to login sessions, account updates and payment reference submissions including OVO and Bank Transfer data.
We use session cookies for login continuity and analytics cookies to understand page-level activity. No cookies are shared with advertising networks. You can manage cookie preferences through your browser settings.
Account records are held for the duration of account activity and for the period required under applicable rules. Once that window passes and no legal obligation requires retention, records are removed from active storage.
When this policy changes, we post the updated version at sobobet/privacy-policy/ with the revision date shown at the top. Continued account use after a change takes effect means you have seen the updated terms.
These are the questions we hear most often about how sobobet collects and manages your data. If your question is not covered here, reach out through the support paths listed in the section above.
We collect your registered name, contact details, device and session data, and the payment method references you connect to your account — such as your OVO number or DANA account reference. We do not collect your full e-wallet PIN or any credential held outside our platform.
Yes. Log in and open your account dashboard to view your transaction history, registered contact details and active payment references. If you need a broader data summary beyond what the dashboard shows, submit a formal inquiry through our support channel.
Contact our support team with the corrected information and your account reference. We will locate the record and apply the update. For contact details tied to your OVO or DANA wallet, include the accurate number so the correction is matched to the right transaction history.
We share data only with service partners required to run the platform — primarily payment processors handling OVO, GoPay, DANA and Bank Transfer transactions. Those partners are bound by their own data obligations. We do not sell your personal data to any outside party.
We retain records for as long as your account is active and for the period required by applicable regulations in the regions where the service is available. Once those obligations are met and no other legal reason applies, your records are removed from active storage.
Deletion requests are handled through our support channel. Availability depends on local law and your account's eligible region. Contact support with your account reference and we will confirm which steps apply to your specific situation and respond within the required timeframe.